We provide worldwide shipping to almost every country across the globe. To ensure fast delivery, we have our own warehouses and logistics distribution systems in the United States, Canada, United Kingdom, Europe, and Australia. We also partner with major, trusted international carriers to guarantee secure and prompt delivery of your package. Additionally, we offer free shipping for orders over US$100 and low flat rate shipping for most destinations.
Order Confirmation
Upon placing your order successfully, you will receive an email confirmation from us. If you have any special requests, kindly inform us before your item enters the processing stage.
Processing Time
Please note that for orders with multiple items, processing time will depend on the item with the longest processing time. We subject all items to strict quality control and proper packing before shipment. Most orders can be shipped out within 24 hours, although some may take 2-3 days depending on stock availability. Please note that processing time does not include shipping time. The total time it will take to receive your order is the processing time plus shipping time. In case of any issues with your order, our dedicated CS team will contact you within 24 hours after you submit a ticket to our Support Center for further assistance.
Shipping Methods
Our partners with major international shipping companies to offer different shipping methods. Your package will automatically be sent from the nearest warehouse. However, shipping times may be affected during public holidays and manufacturers and couriers may limit their operations during these times. While we try our best to improve this issue, unfortunately, it is out of our control.
Delivery and Taxes
After delivery, tracking numbers may take a few days before becoming active on the tracking website. We highly recommend purchasing a tracking number and shipping insurance during checkout for your peace of mind. For domestic transportation, customs duties will not apply. However, for international shipments, customs duties may apply, depending on your country’s Customs and shipping method. To learn more, you may check with your local Customs Office.
Contact Us
If any issues arise during shipping or after receiving your item, please feel free to contact our customer service representatives for a satisfying solution.